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Privacy PolicySMS & Text Message Policy

Privacy Policy

Effective Date: October 10, 2026

3D Play Makers, LLC ("we," "us," "our") values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit www.3dplaymakers.io (the "Site") or use any related services (the "Service"). Also see our Terms & Conditions and SMS Terms.

By using our Site or Service, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use.

1. Information We Collect

We may collect the following categories of information:

  • Information You Provide: such as your name, email address, phone number (including a mobile number if you sign up for text updates), shipping/billing address, payment details (through third-party processors), and messages when you contact us.
  • Automatic Information: such as your IP address, browser type, operating system, device identifiers, and pages you visit.
  • Cookies and Tracking Technologies: we use cookies and similar tools to operate our site, understand usage, and improve your experience.

2. How We Use Information

We use information for purposes including:

  • To provide and operate our Service
  • To process and fulfill orders
  • To communicate with you (e.g., order updates, repair updates, appointment reminders and customer support). We send email marketing only with your consent, and we do not send marketing text messages.
  • To improve the Site, products, and customer experience
  • To detect, prevent, and respond to fraud, security issues, or misuse
  • To comply with legal obligations

3. Sharing of Information

We may share your information in the following ways:

  • Service Providers: with vendors who help us operate our business (e.g., payment processors, shipping companies, analytics providers).
  • Legal Obligations: if required by law, regulation, or court order.
  • Business Transfers: in connection with a merger, sale, or transfer of assets.
  • With Your Consent: when you direct us to share information.

We do not sell your personal information.

Text messaging: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All of the categories of sharing above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Your Privacy Rights (U.S. and California Residents)

Depending on your state, you may have rights such as:

  • The right to know what personal information we collect, use, and disclose.
  • The right to request deletion of your personal information (subject to exceptions).
  • The right to opt out of certain data sharing for targeted advertising.
  • The right to non-discrimination for exercising privacy rights.

California Residents: Under the California Consumer Privacy Act (CCPA/CPRA), you may request:

  1. A list of categories of personal information we collect and disclose.
  2. A copy of specific personal information we have collected about you.
  3. Deletion of personal information we have collected.

To exercise these rights, please contact us at info@3dplaymakers.io. We may need to verify your identity before processing requests.

5. Data Retention

We keep your information as long as needed for business purposes (such as fulfilling orders, legal obligations, and resolving disputes). When no longer needed, we will delete or anonymize your data. We retain phone numbers only as long as needed to fulfill messaging purposes and secure them in accordance with this policy.

6. Security

We take reasonable technical and organizational measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Children’s Privacy

Our Site is not directed to children under 13, and we do not knowingly collect information from them. If we learn that a child under 13 has provided information, we will delete it.

8. Changes to This Policy

We may update this Privacy Policy from time to time. When changes are made, we will revise the “Effective Date” above and post the updated policy on our Site.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

3D Play Makers, LLC
7904 NE 75th Ter, Kansas City, MO 64158

Email: info@3dplaymakers.io
Phone: (816) 237-0101

SMS & Text Message Policy

We collect your mobile number for text messaging only when you opt in, and we use it only to send the transactional text messages described in our SMS Terms & Conditions (order, shipping, repair and appointment updates). We do not send marketing text messages. Message frequency varies based on your orders, repairs and appointments. Message and data rates may apply. Reply STOP to any message to opt out or HELP for help. Text messaging opt-in data and consent are never shared with third parties (see Section 3).